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Booking Policy 

At NAP Beauty Spa, we believe that clear policies and terms and conditions are essential to providing our clients with a positive experience. We want our clients to feel confident and secure when they work with us, and we believe that these policies help achieve that. If you have any questions regarding our policies or terms and conditions, please do not hesitate to contact us. Thank you for choosing Nex Aesthetic Paradigm for your beauty needs.

Deposits

A $50 deposit is required for each service when booking. This non-refundable payment does get deducted from the total price. The deposit is transferable as long as you are rescheduling appointment at least 48 hours prior. ​​

2

First Time Clients

On your first appointment, you will be required to bring identification for age verification and security purposes. 

3

Late Arrival

There is a grace period of 15 minutes. After 15 minutes, there will be a late arrival fee of $25 applied your remaining balance. If there is no communication , then your appointment will be canceled and will be considered a No Show/No Call automatically after 15 minutes. 

4

Reschedule 

You must reschedule within 48 hours of your scheduled appointment. Failure to do so will result in a new deposit being paid at the time of rebooking. 

5

Cancellations

If you cannot make it to your appointment anymore and need to cancel, please communicate at least 48 hours prior. 

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No Shows or No Calls

If you cannot make it to your appointment, please communicate that you need to cancel or reschedule. After 15 minutes, your appointment will be canceled and considered a “No Show/Call” if you didn’t contact us about your late or no arrival.

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Same Day or Next Day Bookings

To get the best results for clients, we only allow appointments to be booked for at least 48 hours in advance. However, if you would like to schedule an appointment for a time that is within 48 hours, then please contact by call, text, or instagram to check for availability. There will be an additional $40 fee applied to deposit when booking if granted so.

8

Payments Accepted 

At the time of booking, you will be required to pay the deposit via debit or credit card. However, you can pay the remaining balance with Cash, Zelle, or Debit/Credit Card. All  card transactions will have an additional 8% sales tax.

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Refunds

All services and transactions are non-refundable. If you have any issues with your service, please contact use to see what we can do to address it to make sure you aesthetic dream is achieved.

10

Guests

Due to limited spacing, only ONE extra person is allowed to be inside the treatment room with you. Any additional guests are welcomed to wait in the waiting area outside in the building.

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Parking 

There are few options for parking. You can park in the Village Walk parking garage that is free for the first 90 minutes. You can park on the street on Ventura blvd that does have street meters you will need coins or a card to pay for. Or you can park on Yolanda Ave in the residential area. 

Marble Surface

About Location

Located at Phenix Salon Suites in Suite 112 under "Beauty by Jerni." The suite is on the first floor near the bathroom. 

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